Saifoptima

1. General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for the collection, storage, processing, and protection of personal data of users of the website https://saif.kelyanmedia.com (hereinafter referred to as the “Website”), owned by SAIF Medical Group (hereinafter referred to as the “Clinic”, “We”).

TIN: 205012861

Legal address: 32, 1st Alimkent Passage, Tashkent

Phone: +998 (71) 200 22 20

Email: info@saif-optima.uz

By using the Website and providing your personal data, you confirm that you have read this Policy and give your consent to the processing of personal data in accordance with its terms.

2. What data we collect

In the course of using the Website and providing medical services, we may collect the following categories of personal data:

2.1. Data voluntarily provided by You

  • Last name, first name, patronymic
  • Phone number
  • Email address
  • Date of birth
  • Selected doctor’s specialty when booking an appointment
  • The content of inquiries and messages submitted via feedback forms

2.2. Data collected automatically

  • IP address
  • Browser type and version, operating system
  • Cookies data
  • Date and time of Website visit
  • Viewed pages and actions on the Website
  • Referring source to the Website

2.3. Medical data

When contacting the clinic to receive medical services, we may also process data regarding your health condition, diagnoses, prescribed treatment, and examination results. The processing of such data is carried out solely for the purpose of providing medical care and in accordance with the legislation of the Republic of Uzbekistan.

3. Purposes of personal data processing

We process your personal data for the following purposes:

  • Processing appointment requests and providing feedback
  • Provision of medical services, diagnostics, and treatment
  • Informing you about new services, promotions, and clinic news (with your consent)
  • Improving the Website’s performance and the quality of service
  • Maintaining internal statistics and analytics
  • Compliance with the requirements of the legislation of the Republic of Uzbekistan

4. Legal basis for processing

Personal data processing is carried out on the following legal grounds:

  • Consent of the personal data subject
  • Performance of a medical service agreement
  • Выполнение обязанностей, предусмотренных законодательством Республики Узбекистан
  • Legitimate interests of the Clinic (service improvement, analytics)

5. Data storage and protection

We take all necessary organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including:

  • Data encryption during transmission (SSL/TLS)
  • Restriction of access to personal data among employees
  • Use of secure servers for data storage
  • Regular security system audits

Personal data is stored for the period necessary to achieve the purposes of processing, but not less than the periods established by the legislation of the Republic of Uzbekistan. Medical records are stored in accordance with the requirements of healthcare legislation.

6. Transfer of data to third parties

We do not sell or transfer your personal data to third parties, except in the following cases:

  • With your explicit consent
  • To comply with legal requirements, upon request of authorized state authorities
  • For the provision of medical services (transfer of data to specialists, laboratories, and partner medical institutions within the scope of treatment)
  • To technical contractors providing Website operation services (hosting, analytics), provided that they comply with confidentiality requirements.

7. Cookies

The Website uses cookies to ensure proper functioning, personalize content, and analyze traffic. You can manage cookie settings in your browser; however, disabling cookies may affect the functionality of the Website.

8. Your rights

In accordance with the legislation of the Republic of Uzbekistan, you have the right to:

  • To obtain information about which of your personal data we process
  • To request correction of inaccurate or incomplete data
  • To request deletion of personal data (except in cases where storage is required by law)
  • To withdraw consent for the processing of personal data
  • To file a complaint with the authorized personal data protection authority

To exercise your rights, you may contact us via email at info@saif-optima.uz or by phone at +998 (71) 200 22 20.

9. Processing of minors’ data

The Clinic provides medical services to children (SAIF KIDS division). The processing of minors’ personal data is carried out with the consent of their parents or legal guardians in accordance with the legislation of the Republic of Uzbekistan.

10. Medical Tourism

Within medical tourism programs, we may process additional data: passport details, visa information, and accommodation details at IRIS HOTEL. These data are processed solely for the purpose of organizing travel, treatment, and accommodation.

11. Changes to the Privacy Policy

We reserve the right to make changes to this Policy. The current version is published on the Website. Continued use of the Website after changes are made constitutes your acceptance of the updated Policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

SAIF Medical Group

Address: 32, 1st Alimkent Passage, Tashkent

Phone: +998 (71) 200 22 20

Email: info@saif-optima.uz

Веб-сайт: https://saifoptima.test