1. General Provisions
This User Agreement (hereinafter referred to as the “Agreement”) governs the relationship between SAIF Medical Group (hereinafter referred to as the “Clinic”, “Administration”) and any person using the website https://saif.kelyanmedia.com (hereinafter referred to as the “Website”, “User”).
TIN: 205012861
Legal address: 32, 1st Alimkent Passage, Tashkent
By using the Website, the User confirms that they fully accept all terms of this Agreement. If you do not agree with any of the terms, please stop using the Website.
2. Subject of the Agreement
This Agreement defines the terms of use of the Website, including:
- The procedure for accessing information and materials posted on the Website
- Rules for using online appointment booking services
- Rules for using feedback forms
- Terms for posting and using Website content
- Liability of the Parties
3. Description of Website Services
The Website provides Users with the following features:
- Familiarization with information about the Clinic’s medical services, specialties (ophthalmology, maxillofacial surgery, dentistry, aesthetic medicine, pediatrics), specialists, and prices.
- Online appointment booking with specialists via the Website form
- Submitting requests and questions via the feedback form
- Receiving information about medical tourism programs
- Access to the Clinic’s news and articles
The information posted on the Website is for informational and reference purposes only and does not constitute a public offer. The exact terms of medical services are determined by the agreement concluded directly at the Clinic.
4. Rights and Obligations of the User
4.1. The User has the right to:
- To freely and free of charge use the Website to access information.
- To make online appointments via the Website form.
- To contact the Clinic via the feedback form.
- To receive accurate information about services and specialists.
4.2. The User undertakes to:
- To provide accurate personal data when filling out forms on the Website.
- Not to use the Website for purposes that contradict the legislation of the Republic of Uzbekistan.
- Not to take any actions aimed at disrupting the normal operation of the Website.
- Not to copy, distribute, or modify the Website content without the written consent of the Administration.
- To comply with the terms of this Agreement and the Privacy Policy.
5. Rights and Obligations of the Administration
5.1. The Administration has the right to:
- To change the content, structure, and design of the Website at any time without prior notice to Users.
- To suspend the operation of the Website for technical maintenance.
- To reject appointment requests submitted with false or inaccurate data.
- To make changes to this Agreement.
5.2. The Administration undertakes to:
- To ensure the Website is available 24/7, except during maintenance periods.
- To process appointment requests and User inquiries within the established timeframes.
- To ensure the protection of Users’ personal data in accordance with the Privacy Policy.
- To publish up-to-date information about medical services and specialists.
6. Procedure for Appointment Booking
When filling out the online appointment form, the User provides their name, phone number, and selects the doctor’s specialty. The appointment is confirmed by a Clinic staff member via a return phone call.
Online booking via the Website does not constitute a contract for the provision of medical services. The contract is concluded directly upon the patient’s visit to the Clinic.
The Administration reserves the right to refuse an appointment or reschedule it for objective reasons, notifying the User in advance.
7. Intellectual Property
All materials posted on the Website, including texts, images, logos, photographs, video materials, graphic elements, and design, are the intellectual property of SAIF Medical Group or are used on a lawful basis.
Copying, reproducing, distributing, or otherwise using the Website materials without the written consent of the Administration is prohibited and may result in liability in accordance with the legislation of the Republic of Uzbekistan.
8. Limitation of Liability
The information on the Website is provided “as is”. The Administration does not guarantee that the Website will be available continuously and without errors.
The Administration is not responsible for:
- Technical failures, interruptions in the Website’s operation, and data loss.
- Actions of third parties who gained access to the User’s data due to the User’s own fault.
- Decisions made by the User based on information posted on the Website.
- The content of external websites linked from the Website.
The information on the Website does not replace an in-person consultation with a doctor. For diagnosis and treatment, it is necessary to visit the Clinic in person.
9. Terms of Medical Tourism
The medical tourism programs presented on the Website include the arrangement of transfers, accommodation at IRIS HOTEL, medical services, and patient support. The specific terms of each program are determined individually and set out in a separate agreement.
10. Dispute Resolution
All disputes and disagreements arising from this Agreement shall be resolved by the parties through negotiations. If it is not possible to settle the dispute out of court, it shall be considered by the court at the location of the Clinic in accordance with the legislation of the Republic of Uzbekistan.
11. Amendment of the Agreement
The Administration has the right to unilaterally amend this Agreement. The current version of the Agreement is published on the Website. Continued use of the Website after the changes are made constitutes acceptance of the updated terms by the User.
12. Acceptance of the Terms
By using the Website https://saif.kelyanmedia.com , the User confirms that they have read this User Agreement and the Privacy Policy, fully accept their terms, and give consent to the processing of personal data.
13. Contact Information
For any questions related to the use of the Website and this Agreement, you may contact us:
SAIF Medical Group
Address: 32, 1st Alimkent Passage, Tashkent
Phone: +998 (71) 200 22 20
Email: info@saif-optima.uz
Веб-сайт: https://saifoptima.test